Can Tutor or Client exchange their personal details in the message?
For safety, phone numbers, email addresses and any other means of personal contact are not allowed to be exchanged prior to a booking.
After booking and paying for a lesson, the client will be automatically sent the tutor’s phone number. The tutor will also be sent the client’s phone number and the address where the lesson will take place.
After a client has booked a tutor, restrictions on that message thread will be lifted so additional contact information can be exchanged through the messaging system.